Doghouse Diesel Performance - Give Your Diesel Some Bite!

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Doghouse Diesel Performance strives to meet our customers expectations.

Part of of meeting those expectations is being honest and upfront about our policies.

You won't find a lot of fine print here, just how we do business.

1 - If you find a lower LEGITIMATE advertised price, let us know and we'll make every effort to meet / beat that price. If we find the part for less than we can offer it, we'll tell YOU where to get it.

2 - All returns MUST have an RGA number to be accepted. Items that are not defective will be subject to a 15% restocking fee. At no time are shipping charges eligible fo refunds.

3 - If you request a price quote on a product or labor, that quote is good for a period of 30 days. This is due to changes in supplier pricing that may effect the final cost of the product and is beyond our control.

4 - Parts have a manufacturer warranty specified by them. If you purchased the product from us, we will work with the manufacturer to resolve any issues in the event of a product defect.

5 - There are NO RETURNS on electronics or drive line products unless they are defective from the manufacturer and in their original, unopened packaging. These defects MUST be noted within 5 days of receipt to be eligible for a refund. Any item that has been installed or used will not be accepted. This includes, but is not limited to, programmers, sensors, modules, solenoids, differentials, drive shafts, valve springs, cams, etc.

6 - Labor is warranteed for a period of 1 year. Owner abuse, neglect or mistreatment is not covered.

UPS Shipping   FedEx Ground   USPS Log

Doghouse Diesel Performance ships via UPS, FedEx and USPS Priority.

If you require expedited shipping, please call us so we can make the appropriate arrangements.

Oversize / overweight items, such as electric fans, intercoolers, compound turbos and exhaust systems, may require them to be shipped via truck freight. We offer flat rate shipping on these items within the continental US. Electric fans ship for $35, intercoolers, compound turbos and exhaust systems ship for $70. Other oversize / overwith items will be charged actual freight costs.

Customers MUST be aware that damage to items in shipping is beyond our control. Each shipper has it's own policies on damage during shipping and the procedures for filing claims for said damage. If you notice ANY damage to a package when it is delivered, DO NOT accept the package. If the package is left at your address and you find damage, in most cases you have 5 days to report the damage to the shipper. Take LOTS of pictures, they WILL be required for the claims. Pictures of the damage, package, and packing materials will almost ALWAYS be asked for.

Below are the links to the various shippers claims sections:

UPS Claims

FEDEX Claims

USPS Claims

For more information, a price quote or simply to ask a question about what we can do for you, please email us and let us know what you need.

We think you'll like what you get.

To protect your privacy and your peace of mind, Doghouse Diesel Performance ONLY accepts payments via PayPal

rich@doghousediesel.com

or give us a call at 706-888-2877.

Doghouse Diesel Performance